Who We Are
At Julia Joy, we believe fashion is more than what you wear — it’s how you express who you are.
We are a UK-based women’s fashion retailer, offering a curated selection of timeless, elegant, and wearable styles for everyday and special occasions. Our collections are designed for modern women who value comfort, confidence, and versatile design.
Our product range includes dresses, coats, tops, and coordinated outfits, carefully selected to balance style, practicality, and wearability.
Where We’re Based
Julia Joy operates from:
- Address: 16 Howard St, Belfast BT1 6PA, United Kingdom
Our team manages customer support and order coordination from the United Kingdom, ensuring clear communication and reliable service for our customers.
What We Offer
- A curated range of women’s fashion products
- Styles designed for daily wear, work, and special occasions
- Products selected with a focus on comfort, fit, and usability
We work with trusted suppliers and manufacturing partners to source and deliver our products.
Our Approach
At Julia Joy, we aim to provide:
- Clear product information to help customers make informed decisions
- Transparent policies covering shipping, returns, and payments
- Reliable customer support for all enquiries
We continuously review our products and services to improve customer experience.
Customer Experience
We are committed to offering a straightforward and dependable shopping experience:
- Orders are processed within 1–3 business days (Monday to Friday)
- Delivery typically takes 2–5 business days within the United Kingdom
- Returns are accepted within 30 days of delivery for eligible items
For full details, please refer to our Shipping Policy and Return & Refund Policy.
Product Care
To maintain the quality and longevity of your garments, please follow the care instructions provided with each item.
You can also visit our Product Care Guide for general washing, drying, and storage recommendations.
Contact & Support
If you have any questions, our team is here to assist:
- Store Name: Julia Joy
- Email: info@juliajoy.shop
- Address: 16 Howard St, Belfast BT1 6PA, United Kingdom
- Support Hours: Monday to Friday, 09:00 – 18:00 (GMT)
- Response Time: 24–48 hours (Monday to Friday, GMT)