At Julia Joy, we respect your privacy and are committed to protecting your personal information.
Our Commitment
- We do not sell your personal information to third parties
- We only collect and use your data to process orders, provide customer support, and improve our services
- Your information is handled in accordance with UK GDPR and the Data Protection Act 2018
What Information We Collect
We may collect the following information when you use our website:
- Name and contact details (such as email address)
- Shipping and billing address
- Order and transaction details
- Technical data (such as IP address, browser type, and device information)
How We Use Your Information
Your information is used to:
- Process and deliver your orders
- Communicate updates about your order
- Provide customer support
- Improve website functionality and user experience
We do not use your personal data for resale or unauthorised sharing.
Data Sharing
We may share your information only with trusted service providers where necessary, such as:
- Payment processors (e.g. PayPal)
- Shipping and logistics partners
- Website hosting and analytics providers
These parties are required to handle your data securely and only for the intended purpose.
Your Rights
Under UK data protection laws, you have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your personal data
- Object to or restrict certain types of processing
To exercise your rights, please contact us using the details below.
Contact Us
If you have any questions about your personal data or this policy, please contact us:
- Store Name: Julia Joy
- Email: info@juliajoy.shop
- Address: 16 Howard St, Belfast BT1 6PA, United Kingdom
- Support Hours: Monday to Friday, 09:00 – 18:00 (GMT)
- Response Time: 24–48 hours (Monday to Friday, GMT)